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Privacy Policy

Privacy Policy

Effective Date: 01/01/2025

Rainbow Restoration of Northern Virginia ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://rainbownova.com or interact with us through other means.

 

Legal Disclaimer

The explanations and information provided on this page are general and high-level. They are not intended as legal advice and may not address the specific privacy requirements applicable to your business or jurisdiction. We encourage you to seek professional legal advice to ensure your Privacy Policy is compliant with relevant laws and regulations.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Provided voluntarily via forms, emails, phone calls, or online chats:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Project details or service requests

b. Automatically Collected Information

Collected via cookies and analytics tools:

  • IP address

  • Device type and browser

  • Pages visited

  • Time and date of visits

  • Referring URLs

2. How We Use Your Information

We use your information for purposes such as:

  • Providing requested services and support

  • Scheduling inspections or restoration work

  • Responding to inquiries and communicating with you

  • Sending service updates, promotions, or newsletters (you may opt out at any time)

  • Improving website performance and user experience

  • Fulfilling legal and contractual obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Trusted third-party service providers (e.g., scheduling, IT, marketing, CRM platforms)

  • Legal or regulatory authorities when required by law

  • Insurance companies or partners involved in service delivery

All third-party providers are required to maintain confidentiality and only use data for specified purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Understand website usage

  • Track user behavior for analytics

  • Customize user experience

You can control cookie preferences via your browser settings. Disabling cookies may affect functionality.

5. Data Security

We implement technical, administrative, and physical security measures to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Correct or delete that data

  • Restrict or object to certain types of processing

  • Opt out of marketing communications

To exercise your rights, contact us at the email listed below.

7. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a child, we will take steps to delete it immediately.

8. Third-Party Websites

Our website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their Privacy Policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in laws, our services, or data practices. We will post the updated version on this page with a new effective date. Continued use of the site indicates your agreement with the changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Rainbow Restoration of Alexandria
Website: www.rainbownova.com

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